Privacy Policy
Your privacy, handled plainly
This Privacy Policy explains how Seacoast Mills, operated by Ds Digital Commerce (company number 92701272), collects, uses, and discloses your personal information when you visit, use our services, or make a purchase. By using our site you agree to the collection and use of your information as described here. If you do not agree, please do not use the site.
What we collect directly from you
When you order, create an account, or contact us, you may give us: contact details such as your name, address, phone number, and email; order information such as billing and shipping address, payment confirmation, email, and phone number; account information such as username and password; and any information you choose to include when you contact our support team.
What we collect about your usage
When you browse, we automatically collect some technical information ("usage data") through cookies and similar technologies: device and browser information, your network connection, your IP address, and how you interact with our site.
What we collect from third parties
We may receive information about you from partners who help run our store, such as our e-commerce platform (Shopify) and our payment processors, who collect payment details to process your order. Any information we receive from third parties is handled under this policy.
How we use it
To process and deliver your orders and keep you updated; to provide customer support; to create and manage your account; to arrange shipping and handle returns and exchanges; to send occasional news about new arrivals, only if you have opted in, with an unsubscribe link in every email; to detect and prevent fraud and keep our site secure; to meet legal obligations; and to understand and improve our site and services.
How we disclose your personal information
We share information only with the partners who help us run the store, and only as much as they need. Over the past 12 months we have disclosed the categories of personal information below:
| Category of personal information | Categories of recipients |
|---|---|
| Identifiers (such as name, contact details, and order and account information) | Vendors and service providers who act on our behalf: our e-commerce platform, payment processors, the suppliers and fulfillment partners who prepare and ship your order, shipping carriers, customer support partners, and data analytics providers |
| Commercial information (such as order, shopping, and customer support information) | The same vendors and service providers, to fulfill and support your orders |
| Internet or network activity (such as usage data) | Analytics and technology providers, to administer and improve the site |
| Geolocation data (such as location inferred from your IP address) | Analytics and technology providers |
Some of these partners may be located outside your country, and where that involves transferring your information we take steps to protect it. We may also disclose information to comply with the law, enforce our terms, or in connection with a business transaction such as a merger. We do not sell your personal information.
Do Not Sell or Share My Personal Information
We do not sell your personal information, and we do not share it for cross-context behavioral advertising in exchange for money. If you use advertising or analytics cookies, certain US state laws may still treat some of this as a "sale" or "sharing." You may opt out at any time by emailing support@seacoastmills.com, through our Your Privacy Choices page, or by enabling a recognized browser opt-out signal such as Global Privacy Control (GPC), which we honor.
Your rights and choices
Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, to opt out of marketing, and, for California and other state residents, to opt out of any "sale" or "sharing" of personal information, to limit the use of sensitive information, and to not be treated differently for exercising your rights. To make a request, email support@seacoastmills.com. We may need to verify your identity before acting on a request.
Cookies
We use cookies to keep your cart working, remember preferences, keep the site secure, and understand site usage. These include cookies set by Shopify to run the store and the checkout, and analytics cookies that tell us how the site is used. You can manage cookies through your browser settings; disabling essential cookies may affect how the site works. As noted above, we honor the Global Privacy Control (GPC) signal.
Data retention
We keep your information only as long as needed to provide our services and meet legal, tax, and accounting requirements, then delete or anonymize it.
Children
Our store is intended for adults and is not directed to children under 13. We do not knowingly collect their information. If you believe a child has given us their information, contact us and we will delete it.
Security
No method of transmission or storage is perfectly secure, so we cannot guarantee absolute security. Please do not send sensitive information through insecure channels.
Updates
We may update this policy from time to time; the current version always appears on this page, with the date of the latest update where applicable.
Contact
Questions about your privacy? Email support@seacoastmills.com or call +1 857 375 5796, Monday to Friday, 9:00 to 21:00 ET. Our full terms are in our Terms of Service.
Store name: Seacoast Mills
Company name: Ds Digital Commerce
Company nr: 92701272
Email: support@seacoastmills.com
Phone: +1 857 375 5796
Company Address: Zwaluwlaan 39, Ede, 6713 BS, Gelderland, Netherlands
Warehouse Address: 39 Government St, Kittery, ME 03904, USA